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For your fast engineer or comfort support callout, get in touch.

Email us

info@youfirstchairs.co.uk

Call us

01903 259 048

Web chat

Click the bottom right chat icon

  • Contact Us
    You can contact us multiple ways. Whether you're an existing customer or just browsing our dedicated team are here to help. Phone - 01903 259 048 Email - info@youfirstchairs.co.uk Postal Address - 25-29 North Street, Worthing, West Sussex, BN11 1DU
  • Our Showroom
    Our large showroom located at 25-29 North Street, Worthing. We take pride in providing an excellent shopping experience with off-street parking and easy access for your convenience. Situated opposite Lidl, our showroom boasts over 50 riser recliner chairs of all sizes and styles, plus a selection of adjustable beds and mattress for you try before you buy. This ensures you find the perfect fit for your comfort.
  • Opening Hours
    Our showroom is open 10.00am - 5.00pm Monday to Saturday for drop-ins. We are closed Sunday. We understand that people are busy so we are happy to offer appointments outside of these hours and on Sunday, just call 01903 259 048 to book.
  • Free Home Visits
    We understand that visiting our showroom might not always be possible for everyone. That's why we offer free home visits for customers within our delivery area. If you can't make it to the showroom, we'll bring the chairs to you! Our free home visits service allows you to experience the comfort and quality of our furniture in the comfort of your own home. Our team will bring a selection of rise and recliners, or any other furniture you're interested in, right to your doorstep and beyond. During the home visit, you can try out the furniture, explore the fabric choices, and discuss your specific requirements with our knowledgeable staff. This personalised service ensures that you find the perfect furniture that suits your needs and complements your home decor, without leaving your living room. Whether you have mobility issues or a busy schedule, our free home visits make it convenient for you to make the right choice without any added stress. All our home visits are carried out by our experienced delivery engineers and not sales reps. There is never any obligation to purchase.
  • Booking an Appointment
    Booking a showroom appointment ensures we have the correct seating specialist available. This way, we can address your needs more accurately and efficiently, saving you time and providing a higher quality service. To book an appointment simply call us on 01903 259 048
  • Free Delivery
    Our offer a premium service with our free white glove delivery to ensure a seamless experience for our customers. When you make a purchase, our expert delivery team takes care of everything. This includes placing your furniture in the room of your choice, setting it up correctly and securely, adjusting it to your liking for maximum comfort, and providing a thorough demonstration of its features and functions. Before we leave, we'll also document all the delivery and setup details to ensure everything is accounted for and remove and dispose of any packaging. We are also happy to move your other furniture to fit in your new. Our white glove delivery service aims to offer you the utmost convenience and peace of mind, making your furniture shopping experience with us truly exceptional.
  • Free Furniture Removal
    As part of our delivery service we offer free removal of like-for-like furniture when you purchase chairs and beds from us. This makes the transition over to your new furniture completely stress free. We also use this as a chance to give back to the local community. Whenever possible, we donate the gently used furniture we collect through our removal service to local charities to help them raise money for their excellent work.
  • Subscribing to our Email Newsletter
    Signing up for our email newsletter is a great way to stay informed and receive relevant information, updates on new products, as well as helpful tips and tricks. You can sign up by clicking here. By signing up, you'll receive regular updates and valuable content directly to your inbox. Our email newsletters are carefully curated to provide you with relevant information, including news about new products and exciting offers. Additionally, you can expect to receive useful tips and tricks related to furniture care, and other related topics.
  • Ordering Your Free Brochure
    Ordering your brochure is a simple and convenient process, designed to provide you with all the information you need about our products. Ordering our brochure is the first step toward discovering the variety and quality of our furniture offerings. You can have an E-brochure sent to you via email, or our printed brochures sent speedily through the post. We currently have 3 brochures available, depending on what tickles your fancy: Bespoke Riser Recliner Chairs & Suites Express Delivery Riser Recliner Chairs Adjustable Beds To order a brochure simply fill out your details by clicking here. Or call us on 01903 259 048
  • Quick Callouts & Telephone Support
    If you have any issues with you chair or bed, no matter how small. Call us on 01903 259 048 or talk to us on our web chat (orange tab, bottom right of our website) We understand the importance of accessibility. That's why we offer support through both telephone and an online form. This way, you can reach us in the way that suits you best. We can deal with the majority of issues over the phone or chat, but if you need our callout service our engineers are primed and ready for quick response to keep you comfortable.
  • In Warranty Repairs
    As part of our ongoing commitment to quality, we offer quick warranty repairs to our existing customers. Each product comes with different warranty lengths and terms. Your specific terms & conditions will be in your welcome pack you received upon delivery. If your product is under warranty and has a defect or malfunction, we'll repair it free of charge. Call 01903 259 048
  • Out of Warranty Repairs
    If you're a YouFirst customer and your warranty has unfortunately expired, you are eligible for our 'no labour paid scheme. If your product is in need of a component replacement or repair, you will only pay for the replacement part. No call out fees & no labour costs. We have a large inventory of spare parts for your riser, recliner chair, or adjustable bed and 99% of repairs can be done in your home quickly and efficiently. If you're not our existing customer, we're still happy to help. We offer our repair services to all in need. Our standard call out fee is £120. And we will always quote before starting any work so you know the exact cost before any work is undertaken.
  • After Sale Support
    At YouFirst, we believe in providing comprehensive support to all our existing customers beyond the point of purchase. When you choose our riser recliner chairs or adjustable beds, our commitment to your satisfaction continues long after delivery. Our free comfort support services include: 1. Assistance with Adjusting Cushions: We understand that comfort preferences may change over time, and our support team is readily available to guide you through adjusting cushions on your riser recliner chair or bed for optimal comfort and support. Cushion adjustment is only available with certain styles of chairs where adjustment can be done. 2. Expert Recommendations for Waterproof Covers: If you need protection against spills or accidents, we are just a phone call away to recommend the right waterproof covers for your furniture. Keeping your investment protected is essential, and we're here to assist with the best solutions. 3. Troubleshooting and Technical Support: If you encounter any issues with your product, our knowledgeable support team is here to troubleshoot and provide technical assistance promptly. 4. Guidance on Maintenance and Care: Proper maintenance ensures the longevity of your furniture. We're happy to offer tips and advice on how to care for your riser recliner chair or adjustable bed, helping you keep them in top condition. Our support team is just a phone call away, and we're dedicated to ensuring that you enjoy the full benefits of your purchase. Your comfort, satisfaction, and peace of mind are our top priorities, and we strive to exceed your expectations at every step of your journey with us. Feel confident in choosing our products, knowing that you have a reliable and caring support team backing you up. For any support simply call us on 01903 259 048
  • Terms & Conditions
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  • Privacy Policy
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  • Cancellation Form
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  • Vat Relief
    All mobility furniture is classed as a VAT Relief product. This means if you have a long term medical condition you will be eligible for VAT relief. The vast majority of our customers can claim. Just fill out our simple online declaration and that's it! No VAT to pay! Am I eligible for VAT relief? You don't have to be disabled to claim relief from VAT. You are eligible if you suffer from any long term illness which affects your everyday life. This can be many things. Some common illnesses for example are: Alzheimers, Angina, Arthritis, COPD, Dementia, Diabetes, Oedema, Parkinson's, Partial Sightedness, Rheumatism to name a few. How do I claim VAT relief? Just fill out our simple online self declaration. All it asks for is your name, address and reason for VAT exemption. No 'proof of disability' is needed. This can be done before or after purchasing furniture from us. As per GDPR data protection law and practice, all your personal and medical details collected are secure and confidential.
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